The world of work has changed and so too have methods by which employees access new IT skills and techniques. The challenge is how to make it possible to deliver live class based experiences simultaneously to groups of students in different locations.
Traditionally participants and trainer set aside a day or more to travel to the training location, have the training delivered, go home and resume their lives. This approach is both expensive and of dubious value, but does have the advantage of facilitating interaction with the tutor and networking opportunities for participants.
Online training on the other hand offers the participant the opportunity to study at their own pace, time and location of their choosing. Unfortunately for most who have tried this type of training, it can be a tedious experience. Working in isolation following text and videos without any interaction or live support is hard work.
Our new Live Online training approach merges the benefits of both traditional and online training so that participants can take part without travelling. They can observe the tutor performing tasks and then practice those tasks as the tutor monitors their actions. Just as in a real class participants can raise their hands should they require assistance. Because the tutor can monitor all class participants simultaneously the class can be paced to suit.
Although full courses will still take on average 6 hrs to deliver, live online courses are typically composed of six separate one hour sessions. This reduces fatigue and allows participants to reinforce what they have learned before moving onto the next module. All course materials are supplied before the session and the participant has minimal upfront preparation.
For a typical session participants open their practice files, follow the tutor as techniques are explained, after which they practice on their local file while the tutor monitors their actions. If any participant has difficulties they just raise their virtual hand after which the tutor talks them through or demonstrates the technique again. Here is a sample clip of a lesson covering the Excels IF() function.
The system is very secure as the tutor can never take control of the participants computer. Participants may leave the class at any time and sessions only ever begin after a participant has given explicit permission by means of a “Join Class” dialog box.